HeatTrackR Terms of Service

Effective Date: August 23, 2026
Last Updated: August 23, 2026

These Terms of Service (“Terms”) govern access to and use of HeatTrackR, a service operated by IrisTrackR LLC, a Virginia limited liability company (“IrisTrackR,” “HeatTrackR,” “we,” “us,” or “our”).

HeatTrackR provides tools for collecting, receiving, aggregating, displaying, analyzing, and monitoring weather and environmental information, including Wet Bulb Globe Temperature (“WBGT”) and other conditions relevant to outdoor events.

By creating an account, accessing HeatTrackR, or using the HeatTrackR service, you agree to these Terms.

If you use HeatTrackR on behalf of an organization, you represent that you have authority to act on behalf of that organization as applicable to your use of the service.

1. Eligibility

You must be at least 18 years old to create or use a HeatTrackR account.

Individuals may create HeatTrackR accounts for their own use.

If you create an organization within HeatTrackR or accept administrative control of an organization, you represent that you have authority to create, administer, or act on behalf of that organization.

You are responsible for providing accurate account information and keeping that information reasonably current.

2. The HeatTrackR Service

HeatTrackR is a weather and environmental data platform intended to assist organizations and individuals with collecting, monitoring, aggregating, visualizing, and analyzing environmental conditions.

Features may include:

• Collection of real-time weather observations;
• WBGT monitoring;
• Weather forecasts and observations from external sources;
• Instrument and sensor integrations;
• Geographic visualization of environmental conditions;
• Thresholds and alerts;
• Historical and time-series analysis;
• Data exports;
• APIs and integrations; and
• Other environmental monitoring and analysis tools.

Features may be added, modified, limited, or discontinued over time.

3. HeatTrackR Is a Decision-Support Tool

HeatTrackR is a decision-support and information platform. It is not an emergency service, emergency notification system, professional meteorological service, medical service, or safety authority.

Weather observations, forecasts, calculations, WBGT values, alerts, maps, analyses, and other information presented by HeatTrackR may be inaccurate, delayed, incomplete, unavailable, or affected by circumstances outside HeatTrackR’s control.

Users and organizations remain solely responsible for evaluating environmental conditions and making operational, medical, safety, emergency, event-modification, event-cancellation, and other decisions.

HeatTrackR information should not be used as the sole source for decisions affecting health or safety.

Organizations should maintain appropriate procedures, qualified personnel, independent sources of weather information, and backup methods appropriate to their operations.

4. Weather and Environmental Information

HeatTrackR may obtain information from government agencies, third-party weather providers, instruments, sensors, customer devices, and other sources.

These sources may include the National Weather Service (“NWS”) and National Oceanic and Atmospheric Administration (“NOAA”).

HeatTrackR does not control the accuracy, availability, frequency, completeness, or timeliness of information supplied by external sources.

The inclusion or display of information originating from a government agency or other authoritative source does not mean that HeatTrackR’s presentation, processing, calculations, analysis, or interpretation of that information constitutes official weather information.

Users should consult the original source when official information is required.

5. Instruments and Sensors

Customers are responsible for instruments, sensors, computers, mobile devices, gateways, and other equipment connected to HeatTrackR.

This responsibility includes, as applicable:

• Selecting appropriate instruments;
• Proper instrument placement;
• Calibration;
• Configuration;
• Maintenance;
• Battery condition;
• Network connectivity;
• Sensor condition;
• Verification of measurements; and
• Compliance with manufacturer recommendations.

HeatTrackR does not warrant the accuracy, calibration, reliability, suitability, or operation of third-party instruments.

A measurement appearing in HeatTrackR does not constitute confirmation by IrisTrackR LLC that the instrument producing that measurement was operating correctly.

6. Alerts and Notifications

HeatTrackR may allow users to establish alerts based on forecast, observed, calculated, or instrument-supplied conditions.

Alerts are provided as a convenience and decision-support feature and are not guaranteed to be delivered.

Alerts may be delayed, duplicated, incorrectly triggered, not triggered, or unavailable due to conditions including software errors, network failures, device failures, configuration errors, third-party outages, delayed source data, or service interruptions.

Users must not rely on HeatTrackR alerts as their sole means of detecting dangerous environmental conditions or communicating emergency information.

Organizations are responsible for establishing appropriate independent monitoring, notification, and emergency procedures.

7. Emergency Situations

HeatTrackR is not an emergency communications or emergency response service.

Do not use HeatTrackR as a substitute for contacting 911 or the appropriate local emergency service.

HeatTrackR does not dispatch emergency responders and cannot guarantee that information entered into the system will be reviewed by emergency personnel.

8. Accounts and Security

You are responsible for maintaining the confidentiality and security of your account credentials.

You are responsible for activity conducted through your account unless the activity results from circumstances attributable to HeatTrackR.

You must promptly notify HeatTrackR if you become aware of unauthorized access to your account or another security issue involving the service.

Accounts may not be shared in a manner that defeats HeatTrackR’s authentication, authorization, security, or account-management controls.

9. Organization Administration

Organization owners and administrators are responsible for managing their organization’s users and permissions.

This includes:

• Authorizing users;
• Assigning appropriate roles and permissions;
• Removing access when it is no longer appropriate;
• Determining who may access organization data;
• Managing public and private data settings; and
• Managing integrations and API access.

HeatTrackR is not responsible for access granted by an organization’s authorized administrators.

10. Customer Data

Organizations and users retain ownership of data they submit to or generate through HeatTrackR (“Customer Data”).

Submitting Customer Data does not transfer ownership of that data to IrisTrackR LLC.

You grant IrisTrackR LLC a limited license to host, store, process, transmit, reproduce, aggregate, analyze, display, back up, and otherwise use Customer Data as reasonably necessary to:

• Provide HeatTrackR;
• Perform functions requested by users;
• Maintain and secure the service;
• Provide technical support;
• Troubleshoot problems;
• Maintain backups; and
• Comply with applicable legal obligations.

Additional information regarding our handling of Customer Data is contained in the HeatTrackR Privacy Policy and the Data Ownership & Use Policy.

11. Private Data and Optional Data Contribution

Customer Data is private by default unless an authorized organization owner or administrator chooses to share or publish it.

IrisTrackR LLC will not use private Customer Data for generalized research, benchmarking, model development, cross-customer analysis, or similar secondary purposes unless an authorized organization owner or administrator has affirmatively opted in to such use.

When an organization opts in, IrisTrackR LLC may use contributed information in de-identified or aggregated form for purposes including:

• Research;
• Environmental analysis;
• Benchmarking;
• Evaluating forecast performance;
• Improving HeatTrackR;
• Developing analytical techniques; and
• Developing models and other services.

Organizations are not required to participate in such programs to use HeatTrackR’s standard services.

12. Public Data

An authorized organization owner or administrator may choose to make certain Customer Data publicly available.

By deliberately designating Customer Data as public, the organization grants IrisTrackR LLC a worldwide, non-exclusive, royalty-free license to host, reproduce, display, distribute, aggregate, analyze, transform, and use that public information for purposes related to HeatTrackR, including research, analysis, benchmarking, service improvement, and development of products, services, models, and datasets.

This license applies only to information the organization has affirmatively made public.

Once information is made publicly available, third parties may view, copy, store, or otherwise use that information. IrisTrackR LLC cannot control third-party use of information after the organization has chosen to make it public.

13. Customer Responsibility for Submitted Data

You represent that you have the rights and authority necessary to submit Customer Data to HeatTrackR and permit its processing as described in these Terms and the Privacy Policy.

You must not submit information that:

• You do not have the right to provide;
• Violates applicable law;
• Infringes intellectual-property or privacy rights;
• Contains malicious software or code; or
• Is submitted for an unlawful purpose.

HeatTrackR is not intended to collect information about event participants, athletes, or spectators as part of its weather-monitoring functions.

14. Data Export and Deletion

Customers may export supported Customer Data from HeatTrackR.

Customers may also request deletion of their Customer Data subject to applicable legal, security, and operational requirements.

Deleted information may temporarily remain in backups, disaster-recovery systems, logs, or other protected systems until removed through normal retention and backup-rotation processes.

Additional information regarding retention and deletion is provided in the HeatTrackR Privacy Policy.

15. Acceptable Use

You may not use HeatTrackR to:

• Violate applicable law or regulation;
• Access accounts, organizations, systems, or information without authorization;
• Circumvent authentication, authorization, rate limits, or security controls;
• Probe, scan, or test vulnerabilities without written authorization;
• Introduce malware, malicious code, or harmful content;
• Interfere with or disrupt HeatTrackR or its infrastructure;
• Conduct denial-of-service attacks;
• Use automated systems in a manner that unreasonably burdens the service;
• Scrape or systematically extract non-public information without authorization;
• Misrepresent your identity or authority;
• Obtain another user’s credentials;
• Share credentials to circumvent account controls;
• Use HeatTrackR to infringe the rights of another person or organization; or
• Attempt to obtain source code or reverse engineer HeatTrackR except to the limited extent such restriction is prohibited by applicable law.

16. APIs and Integrations

HeatTrackR may provide APIs or other mechanisms for connecting instruments, applications, gateways, or third-party systems.

Customers may develop integrations using published HeatTrackR APIs subject to these Terms, applicable documentation, technical requirements, and rate limits.

You are responsible for securing API credentials and integrations associated with your organization.

HeatTrackR may limit, suspend, rotate credentials for, or disable an API integration when reasonably necessary to protect the service, customers, infrastructure, or security of HeatTrackR.

We may modify APIs as the service develops and will make reasonable efforts to communicate material changes when practical.

17. Third-Party Services and Integrations

HeatTrackR may depend upon or integrate with third-party products and services, including weather providers, government information systems, mapping providers, cloud infrastructure, instruments, and communications services.

IrisTrackR LLC does not control third-party services and cannot guarantee their continued availability, compatibility, accuracy, or performance.

Third parties may modify or discontinue their services or APIs without notice to HeatTrackR.

HeatTrackR is not responsible for outages, inaccuracies, delays, or other failures caused by third-party products or services outside our reasonable control.

Third-party products, software, data, and intellectual property remain subject to the rights of their respective owners and may be subject to additional terms.

18. HeatTrackR Intellectual Property

Except for Customer Data and third-party intellectual property, HeatTrackR and its associated software, interfaces, designs, documentation, APIs, algorithms, systems, trademarks, logos, and other materials are owned by or licensed to IrisTrackR LLC and are protected by applicable intellectual-property laws.

These Terms do not transfer ownership of HeatTrackR or IrisTrackR LLC intellectual property to users or customers.

HeatTrackR may incorporate or interact with software, data, content, or other intellectual property owned by third parties. Such intellectual property remains the property of its respective rights holders.

19. Feedback

We welcome suggestions, ideas, feature requests, corrections, and other feedback regarding HeatTrackR.

If you voluntarily provide feedback, you grant IrisTrackR LLC the unrestricted right to use, incorporate, modify, commercialize, and otherwise act upon that feedback without compensation or obligation to you.

Providing feedback does not give you ownership rights in features, products, software, or other materials developed based upon or incorporating that feedback.

20. Service Availability and Maintenance

HeatTrackR does not currently provide a general service-level agreement or guarantee of uptime.

HeatTrackR may suspend, interrupt, restrict, or take the service offline at any time, with or without advance notice.

We will make reasonable efforts to provide advance notice of planned downtime when practical.

The service may also become unavailable without notice because of maintenance, upgrades, security issues, software failures, infrastructure failures, third-party outages, emergencies, or circumstances outside our control.

Customers should maintain appropriate contingency procedures for operations that could be affected by HeatTrackR becoming unavailable.

Any service-level commitments must be contained in a separate written agreement expressly providing such commitments.

21. Free Service and Future Paid Services

HeatTrackR accounts are currently provided without charge.

Providing HeatTrackR without charge does not create an obligation for IrisTrackR LLC to provide the service indefinitely or to continue providing any particular feature without charge.

In the future, we may:

• Introduce paid plans;
• Charge for additional features or services;
• Establish usage limits;
• Offer premium functionality;
• Offer enterprise services; or
• Modify which features are available without charge.

We will not impose a new charge on an existing account without providing notice and obtaining any agreement required by applicable law.

Pricing, subscription periods, renewal terms, service levels, and other commercial terms may be established through an Order Form or separate agreement.

22. Suspension and Termination

You may stop using HeatTrackR at any time, subject to any applicable Order Form or separate agreement.

IrisTrackR LLC may suspend or terminate access to HeatTrackR when reasonably necessary because of:

• Violation of these Terms;
• Unlawful activity;
• Security threats;
• Abuse or misuse of the service;
• Risk to other customers or infrastructure;
• Nonpayment of applicable fees;
• Legal requirements; or
• Discontinuation of the service.

When circumstances reasonably permit, we will attempt to provide notice and an opportunity to address a material violation before terminating an account.

Immediate suspension or termination may occur when necessary to protect security, users, infrastructure, or third parties.

Following termination, customers may request export or deletion of Customer Data when reasonably available and subject to applicable agreements, technical limitations, legal requirements, and retention policies.

23. Discontinuation of HeatTrackR

IrisTrackR LLC may discontinue HeatTrackR or a material portion of the service.

When reasonably practicable, we will provide advance notice and an opportunity for customers to export supported Customer Data before permanent discontinuation.

24. No Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HEATTRACKR IS PROVIDED “AS IS” AND “AS AVAILABLE.”

IRISTRACKR LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, AVAILABILITY, NON-INFRINGEMENT, AND THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED.

WE DO NOT WARRANT THAT WEATHER DATA, WBGT VALUES, FORECASTS, OBSERVATIONS, CALCULATIONS, ALERTS, MAPS, ANALYSES, OR OTHER INFORMATION WILL BE ACCURATE, COMPLETE, CURRENT, OR APPROPRIATE FOR ANY PARTICULAR DECISION.

Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

25. Safety and Event Decisions

IrisTrackR LLC does not control and is not responsible for decisions made by an event, organization, user, safety official, medical professional, emergency responder, or other person based upon information presented through HeatTrackR.

To the maximum extent permitted by law, IrisTrackR LLC is not responsible for injuries, illnesses, deaths, property damage, event cancellations, event modifications, delays, evacuations, heat-related illness, weather exposure, emergency-response decisions, or other consequences arising from operational decisions made by users or organizations.

HeatTrackR is one source of information and should be used together with appropriate professional judgment, established safety procedures, independent weather information, and other resources appropriate to the circumstances.

26. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IRISTRACKR LLC AND ITS OWNERS, MEMBERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR USE, ARISING FROM OR RELATED TO HEATTRACKR.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF IRISTRACKR LLC ARISING FROM OR RELATING TO HEATTRACKR OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

1. THE AMOUNT PAID BY THE CUSTOMER TO IRISTRACKR LLC FOR HEATTRACKR DURING THE TWELVE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
2. US $1,000.

These limitations apply regardless of the legal theory asserted and even if IrisTrackR LLC has been advised that damages are possible.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

27. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless IrisTrackR LLC and its members, employees, contractors, affiliates, and agents from third-party claims, liabilities, damages, judgments, and reasonable costs arising from:

• Your unlawful use of HeatTrackR;
• Your material violation of these Terms;
• Customer Data you submitted without sufficient rights or authorization; or
• Your infringement of another person’s intellectual-property, privacy, or other legal rights.

This section does not require a government entity or other organization to provide indemnification to the extent that doing so is prohibited by applicable law.

Any different indemnification obligations contained in a written agreement executed by IrisTrackR LLC and the customer will control over this section.

28. Government and Public-Sector Customers

HeatTrackR may be used by government agencies, municipalities, educational institutions, public-safety organizations, and other public entities.

We recognize that such organizations may be subject to laws governing contracting, indemnification, governing law, public records, appropriations, sovereign immunity, or other matters.

Where an authorized written agreement between IrisTrackR LLC and a government or public-sector customer conflicts with these Terms, the written agreement will control.

Nothing in these Terms is intended to require a government entity to waive a right or protection that cannot legally be waived.

29. Privacy

Our collection and processing of Personal Information is described in the HeatTrackR Privacy Policy.

Customer Data remains subject to the ownership and use provisions of these Terms and applicable customer agreements.

30. Governing Law and Venue

Except where applicable law requires otherwise or a written customer agreement provides otherwise, these Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.

Any legal action arising from these Terms or HeatTrackR will be brought in a state or federal court of competent jurisdiction located in the Commonwealth of Virginia.

You consent to the jurisdiction of those courts, except where applicable law provides otherwise.

31. Order of Precedence

If an organization has entered into a separate written agreement or Order Form with IrisTrackR LLC concerning HeatTrackR, documents will control in the following order in the event of a direct conflict:

1. A customer-specific written agreement executed by IrisTrackR LLC;
2. An applicable Order Form;
3. These Terms of Service; and
4. The HeatTrackR Privacy Policy.

The HeatTrackR Privacy Policy will govern specifically with respect to our privacy practices and processing of Personal Information unless an applicable written data-processing agreement provides otherwise.

32. Changes to These Terms

We may update these Terms as HeatTrackR develops, our business practices change, or legal requirements change.

When we make material changes, we will update the “Last Updated” date and may provide additional notice through HeatTrackR, by email, or through another reasonable method.

Material changes will apply prospectively.

Continued use of HeatTrackR after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

If you do not agree to updated Terms, you should discontinue use of HeatTrackR.

33. General Provisions

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect.

Our failure to enforce a provision of these Terms does not waive our right to enforce it later.

You may not assign your rights under these Terms without our consent, except where applicable law provides otherwise.

IrisTrackR LLC may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or similar business transaction.

These Terms do not create a partnership, joint venture, employment relationship, fiduciary relationship, or agency relationship between users and IrisTrackR LLC.

Headings are provided for convenience and do not affect interpretation.

34. Contact

Questions regarding these Terms or HeatTrackR may be directed to:

IrisTrackR LLC
HeatTrackR Support
Email: support@heattrackr.com